1. Introduction
Taxi Ride Pondy (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website or booking services, and how we use it.
2. Information We Collect
- Booking details: Name, phone number, pickup location, drop location, date, time, trip type and vehicle preference
- Contact details: Phone number and optional email when you contact us
- Technical data: Basic browser/device information and pages visited (if analytics is used)
3. How We Use Your Information
- To confirm and fulfil your taxi booking
- To contact you about your trip (call / WhatsApp / email)
- To improve our services and website
- To respond to enquiries and support requests
4. Sharing of Information
We may share necessary booking details with our drivers and operations team to complete your trip. We do not sell your personal information to third parties. We may share information if required by law.
5. WhatsApp and Communication
When you book or contact us, we may communicate with you via phone or WhatsApp on the number you provide, solely for booking-related purposes.
6. Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.
7. Cookies
Our website may use basic cookies or similar technologies for functionality and performance. You can control cookies through your browser settings.
8. Your Rights
You may request access, correction or deletion of your personal data by contacting us at taxiridepondy@gmail.com or 9677144244.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
10. Contact Us
Taxi Ride Pondy
No.1, 3rd Cross, Thilager Nagar, Thattanchavady, Pondicherry 605009
Phone: 9677144244
Email: taxiridepondy@gmail.com